At Digital Dream Works ("we", "us", "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have when you use our website ddw.com.in or engage our services.
1. Information we collect
We may collect the following information:
- Information you provide: your name, email address, phone number and any details you submit through our contact form or communications.
- Usage data: information about how you use our website, such as pages visited and time spent, collected automatically through cookies and analytics tools.
- Technical data: your IP address, browser type and device information.
2. How we use your information
We use your information to:
- Respond to your enquiries and provide the services you request;
- Communicate with you about your project or account;
- Improve our website, services and user experience;
- Send relevant updates or offers, where you have agreed to receive them;
- Comply with legal obligations.
3. Cookies and analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use the site. You can control or disable cookies through your browser settings, though some features may not function correctly without them.
4. Sharing your information
We do not sell your personal information. We may share it only with trusted service providers who help us operate our business (such as hosting or analytics providers), or where required by law. Any such providers are expected to handle your data securely and only for the purposes we specify.
5. Data security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
7. Your rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.
8. Third-party links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or call +91 83281 16587.